Privacy Policy

1. Introduction

Transform Cambodia (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or interact with us.

2. What Personal Information We Collect

We may collect personal information including, but not limited to:

• Full name
• Email address
• Phone number
• Postal address
• Donation or sponsorship details
• Payment information (processed securely via third-party providers)
• IP address and browser information
• Any other information you voluntarily provide

3. How We Collect Personal Information

We collect personal information in a number of ways, including when you:

• Visit our website
• Complete forms (for example, sponsorship, contact, or donation forms)
• Subscribe to newsletters
• Communicate with us via email, phone, or social media
• Participate in events or campaigns

We may also collect information automatically through cookies and analytics tools.

4. Why We Collect Your Information

We collect and use your personal information to:

• Provide our services and programs
• Process donations and sponsorships
• Communicate with you
• Send updates, newsletters, or marketing communications (you can opt out at any time)
• Improve our website and services
• Meet legal and regulatory obligations

5. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers, such as payment processors, IT providers, and email platforms
• Partners and organisations involved in delivering our programs
• Government or regulatory authorities where required by law

Some of these providers may be located overseas. We take reasonable steps to ensure they comply with Australian privacy standards.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, including:

• Secure servers and hosting
• Encryption where appropriate
• Access controls

However, no method of transmission over the internet is completely secure.

7. Access and Correction

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information

To do so, please contact us using the details below.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyse website traffic
• Improve functionality

You can disable cookies via your browser settings, but this may affect website functionality.

9. Direct Marketing

We may send you communications about our work, events, or fundraising initiatives.

You can opt out at any time by:

• Clicking the unsubscribe link in emails
• Contacting us directly

10. Overseas Disclosure

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you can contact us. We will investigate and respond promptly.

If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Transform Cambodia
Email: info@transformcambodia.com
Phone: +61 8 9444 1135
Address: 1 Thorogood Street, Burswood WA 6100